Shipping Policy

Shipping Policy

Last updated: 02/08/2025

Thank you for shopping with Gualtier Premium. Below you’ll find detailed information about our shipping process, timeframes, and related policies.

1. Shipping Locations

We ship worldwide, including to North America, Europe, the Middle East, and Asia.

2. Shipping Origins

Depending on product availability and warehouse location, your order may be shipped from:

  • Our main warehouse in United States

  • Our logistics partners in the China

You may receive multiple packages if your order contains items shipped from different locations.

3. Processing Time

  • Orders are typically processed within 1 to 4 business days after payment confirmation.

  • You will receive a tracking number as soon as the shipment is dispatched.

4. Estimated Delivery Times

Destination Estimated Delivery Time
USA & Canada 7–15 business days
Europe (France, Germany, etc.) 10–20 business days
Brazil & Latin America 15–25 business days
Middle East (Kuwait, UAE) 15–25 business days
Asia-Pacific 7–20 business days

Please note that delivery times may vary depending on customs clearance, local logistics, and external factors beyond our control.

5. Shipping Fees

  • Shipping costs are calculated at checkout based on destination, weight, and shipping method.

  • We may offer free shipping promotions on specific products or order values.

6. Customs, Duties & Taxes

  • International orders may be subject to customs duties or import taxes upon arrival in your country.

  • These charges are not included in the product or shipping price and are the buyer’s responsibility.

  • Gualtier Premium is not responsible for delays caused by customs inspections.

7. Tracking Your Order

Once your order ships, you’ll receive an email with a tracking number and link to monitor the delivery status. You can also track your order through our website.

If you haven't received tracking info within 7 business days, please contact us.

8. Lost or Delayed Packages

If your order is significantly delayed or appears lost, contact our support team. We will investigate and take necessary action, including reshipment or refund when applicable.

9. Incorrect Address

Please double-check your shipping address before confirming your order. We are not responsible for failed deliveries due to incorrect or incomplete address information.

10. Contact Us

For questions regarding shipping, tracking, or delivery:

Email: support@gualtierpremium.com
Website: https://www.gualtierpremium.com